Terms of Service
Effective Date: January 1, 2025
Last Updated: July 4, 2025
Welcome to Buwan Tarot! By subscribing to our services, accessing our platform, or using any of our spiritual entertainment content, you acknowledge that you have carefully read, fully understood, and unconditionally agree to be legally bound by these comprehensive Terms and Conditions in their entirety. If you do not agree with any provision, clause, or section contained herein, you are expressly prohibited from using our services and must immediately discontinue all access to our platform.
CRITICAL ENTERTAINMENT DISCLAIMER: All tarot readings, spiritual guidance, and related content provided through Buwan Tarot are offered exclusively for entertainment, personal reflection, and spiritual exploration purposes. Our services are not intended to provide, and should never be construed as, professional medical advice, legal counsel, financial guidance, therapeutic treatment, or any form of professional consultation. We do not practice medicine, law, psychology, or provide certified professional services of any kind.
1. FUNDAMENTAL SERVICE AGREEMENT AND SUBSCRIPTION TERMS: Your subscription grants you access to tarot readings and spiritual guidance content during your active subscription period. Your subscription will automatically renew based on your chosen plan and billing cycle unless you actively cancel before your next billing date. By subscribing, you authorize us to charge your designated payment method for recurring fees according to your selected subscription plan. You acknowledge that subscription services are ongoing commitments that require active cancellation to terminate.
2. COMPREHENSIVE PAYMENT AND BILLING OBLIGATIONS: All payments are processed through secure third-party payment processors including PayPal and other approved financial service providers. You are solely responsible for maintaining current, accurate, and valid payment information in your account at all times. This includes keeping your billing address, credit card information, bank details, and contact information up-to-date throughout your subscription period. You agree to pay all charges, fees, taxes, and applicable surcharges associated with your subscription. Payment failures, declined transactions, or insufficient funds may result in immediate suspension of services without prior notice. We reserve the right to change subscription pricing with thirty (30) days advance written notice sent to your registered email address, and continued use of services after price changes constitutes acceptance of new pricing terms.
3. CANCELLATION, RETURNS, AND REFUNDS: You can cancel your subscription at any time through your PayPal account settings, through your account dashboard when available, or by contacting our customer service team at [email protected] with a clear cancellation request. Cancellations take effect at the end of your current billing cycle, and you will retain access to services until your paid period expires. We do not provide partial refunds for early cancellations within a billing cycle. Upon cancellation or termination, you immediately forfeit all access to our platform, content, and any accumulated benefits or credits.
In compliance with the Consumer Act of the Philippines and the Internet Transactions Act, you have the right to remedies for services that are defective or do not conform with their description. If our service fails to perform as advertised or possesses significant defects, you are entitled to a repair, replacement, or refund. To avail of these remedies, you must first contact us through our internal redress mechanism detailed in Section 16 of these Terms. Should you opt for a refund due to a service defect, the refund will be processed in accordance with our statutory obligations.
Please note that your right to cancel a confirmed order for specific services may be limited under the Internet Transactions Act, particularly for services that have already been rendered or paid for and are in progress.
4. EXTENSIVE SPIRITUAL SERVICES DISCLAIMER AND LIMITATIONS: Tarot readings and spiritual guidance provide insights and interpretations based on traditional spiritual practices and personal intuition, but they do not predict future events with certainty, guarantee specific outcomes, or replace professional advice from licensed practitioners. Our gabays (spiritual advisors) are entertainment providers who offer spiritual interpretations based on their training and experience in traditional tarot practices. All readings should be understood as subjective interpretations that may vary between different practitioners and should never be the sole basis for major life decisions.
5. MANDATORY PROFESSIONAL CONSULTATION REQUIREMENTS: We explicitly prohibit the use of our services for medical diagnosis, treatment recommendations, legal advice, financial planning, therapeutic counseling, or any professional consultation purposes. If you are experiencing medical symptoms, health concerns, mental health issues, or require medical treatment, you must consult with licensed medical professionals, physicians, therapists, or appropriate healthcare providers. For legal matters, contracts, court proceedings, or legal advice, you must seek consultation with qualified attorneys or legal professionals. For financial planning, investment advice, tax matters, or economic decisions, you must consult with certified financial advisors, accountants, or appropriate financial professionals. Our spiritual entertainment services cannot and will not replace professional expertise in these critical areas of life.
6. COMPREHENSIVE USER RESPONSIBILITIES AND CONDUCT OBLIGATIONS: You must be at least eighteen (18) years of age or have verified parental consent and supervision to use our services. You represent and warrant that you possess the legal capacity and authority to enter into binding contractual agreements under applicable law. You are solely responsible for maintaining the confidentiality and security of your account credentials, including usernames, passwords, and access information. You must immediately notify us of any suspected unauthorized access, security breaches, or suspicious account activity. You agree to use our services only for personal, non-commercial purposes and in accordance with all applicable laws and regulations.
7. PROHIBITED ACTIVITIES AND PLATFORM RESTRICTIONS: You are expressly prohibited from engaging in the following activities: sharing, transferring, or providing account access to unauthorized third parties; recording, copying, reproducing, or distributing our content without explicit written permission; attempting to reverse engineer, decompile, or access our proprietary systems and software; using our services for illegal activities, fraudulent purposes, or to cause harm to others; violating intellectual property rights or proprietary information; harassing, threatening, or abusing our staff, gabays, or other platform users; attempting to circumvent payment systems, access controls, or security measures; creating multiple accounts to abuse free trials or promotional offers; using automated systems, bots, or scripts to access our services; engaging in any activity that disrupts or interferes with platform functionality.
8. INTELLECTUAL PROPERTY OWNERSHIP AND PROTECTION: All content provided through Buwan Tarot, including but not limited to tarot interpretations, reading methodologies, spiritual guidance techniques, platform design elements, software code, user interface designs, written materials, educational content, audio recordings, video content, graphical materials, logos, trademarks, and the "Buwan Tarot" brand name and associated intellectual property, are exclusively owned by us or our authorized licensors and are protected by Philippine and international intellectual property laws, including Republic Act No. 8293 (Intellectual Property Code of the Philippines).
Should you choose to submit any content to the platform, such as reviews, comments, or testimonials ("User-Generated Content"), you retain ownership of your content. However, by submitting it, you grant Buwan Tarot a non-exclusive, worldwide, royalty-free, perpetual, and transferable license to use, reproduce, display, distribute, and prepare derivative works of your User-Generated Content in connection with the service and for our promotional purposes. This license does not grant us ownership of your original expression.
Unauthorized use, reproduction, distribution, or commercial exploitation of our intellectual property may result in immediate legal action.
9. LIMITED USER LICENSE AND CONTENT RESTRICTIONS: We grant you a strictly limited, non-exclusive, non-transferable, revocable license to access and use our services for personal entertainment purposes only during your active subscription period. This license automatically terminates immediately upon subscription cancellation, account termination, or violation of these Terms. Readings and content provided to you are for your personal use exclusively and may not be republished, redistributed, shared publicly, used commercially, incorporated into other services, or used to provide spiritual services to third parties without our explicit written authorization.
10. BUSINESS TRANSFER AND DATA OWNERSHIP RIGHTS: In the event of a business transfer, merger, acquisition, or asset sale, your personal information may be transferred to the new owners or acquiring parties. We will not transfer your data without first notifying you. In such an event, you will be provided with clear information regarding the transfer and given the option to consent to the transfer of your data to the new entity or to have your data erased, in compliance with the Data Privacy Act of 2012. These Terms and Conditions will remain binding upon you and will automatically transfer to benefit the new business owners.
11. COMPREHENSIVE LIABILITY LIMITATIONS AND DAMAGE EXCLUSIONS: To the maximum extent permitted by Philippine law, our liability for any indirect, incidental, special, consequential, exemplary, or punitive damages is excluded. Our total aggregate liability for any direct damages arising from a proven failure of our service due to our negligence shall be limited to the greater of Five Thousand Philippine Pesos (₱5,000) or the total fees you have paid to us in the three (3) months immediately preceding the date your claim arose. This limitation does not apply to liability arising from our gross negligence, willful misconduct, or any other liability that cannot be limited or excluded under applicable Philippine law.
12. EXPLICIT DISCLAIMER OF USER ACTION RESPONSIBILITY: We explicitly disclaim all legal responsibility, liability, and accountability for your actions, decisions, choices, interpretations, and their consequences. You cannot and will not hold us liable for any outcomes, results, or consequences that arise from your use of our services, reliance on readings, implementation of spiritual guidance, or any decisions you make based on content provided through our platform. You acknowledge and agree that you use our services entirely at your own risk and discretion, and that all decisions based on readings, spiritual guidance, or platform content are your sole responsibility.
13. SERVICE AVAILABILITY AND TECHNICAL DISCLAIMERS: We provide our services on an "AS IS" and "AS AVAILABLE" basis. We warrant that our services will be performed with reasonable care and skill. However, we do not guarantee continuous, uninterrupted, or error-free service availability. We may experience scheduled maintenance, technical difficulties, or other disruptions that may affect service access. This disclaimer does not waive the statutory warranties and remedies provided to you under the Consumer Act of the Philippines and the Internet Transactions Act.
14. FORCE MAJEURE AND UNCONTROLLABLE CIRCUMSTANCES: We shall not be held liable for any failure, delay, or inability to perform our obligations due to events, circumstances, or causes beyond our reasonable control, including but not limited to natural disasters (earthquakes, typhoons, floods, fires), government actions, regulatory changes, laws or regulations, war, terrorism, civil unrest, pandemic or public health emergencies, internet infrastructure failures, telecommunications disruptions, power outages, third-party service provider failures, cyber attacks, or any other acts of God or unforeseeable circumstances. During such events, we will make commercially reasonable efforts to minimize service disruptions and resume normal operations as soon as practicable under the circumstances.
15. ACCOUNT TERMINATION RIGHTS AND PROCEDURES: We reserve the right to immediately suspend, restrict, or permanently terminate your account and access to our services for any of the following reasons: violation of any provision contained in these Terms and Conditions; suspected fraudulent, illegal, or unauthorized activity; abuse, harassment, or threatening behavior toward our staff, gabays, or other platform users; payment disputes, chargebacks, or financial irregularities; sharing account credentials or unauthorized account access; violation of intellectual property rights or proprietary information; engaging in prohibited activities as outlined in these Terms; or any other reason we deem necessary for protecting our business interests, platform security, or community safety. Upon termination, you immediately forfeit all access to services, content, and any accumulated benefits, credits, or account value.
16. INTERNAL REDRESS MECHANISM: In compliance with the Internet Transactions Act, we have established an accessible and efficient internal redress mechanism to handle your complaints. Should you have a complaint or dispute, you agree to first use this mechanism before pursuing other remedies.
How to File: To file a complaint, please email our dedicated support team at [email protected] with the subject line "Complaint/Dispute" and provide a detailed description of your issue, along with any relevant documentation.
Process: We will acknowledge receipt of your complaint within 24 hours. Our team will investigate the matter and work towards a resolution.
Timeline: This internal redress mechanism is considered exhausted if your complaint remains unresolved after seven (7) calendar days from the date of filing, after which you may proceed to the next step in our dispute resolution process.
17. DISPUTE RESOLUTION, GOVERNING LAW, AND JURISDICTION: We are committed to resolving disputes fairly and efficiently. This agreement and any dispute arising from it shall be governed by the laws of the Philippines. You agree to the following tiered dispute resolution process:
Step 1: Internal Redress. You must first attempt to resolve the dispute by using our internal redress mechanism as detailed in Section 16.
Step 2: Online Dispute Resolution (ODR). If the dispute is not resolved through our internal mechanism within seven (7) calendar days, the matter may be referred to the Online Dispute Resolution (ODR) platform of the Department of Trade and Industry (DTI) of the Philippines, as provided for under the Internet Transactions Act.
Step 3: Competent Courts. This tiered process does not prevent you from seeking other remedies available under Philippine law, including filing an action in the competent courts of the Philippines. You agree that any court action shall be filed exclusively in the proper courts of the city where our principal office in the Philippines is located or in the city where you reside, at your option.
You waive all rights to participate in class action lawsuits, and agree that all disputes must be pursued as individual claims only.
18. TERMS MODIFICATION AND SERVICE CHANGES: We reserve the right to modify, update, revise, or change these Terms and Conditions at any time and for any reason with thirty (30) days advance written notice posted on our website and sent to your registered email address. Continued use of our services after the effective date of any modifications constitutes your acceptance and agreement to be bound by the revised Terms. We also reserve the right to modify, suspend, discontinue, or terminate any aspect of our services, features, or platform functionality at any time without prior notice, liability, or compensation to users.
19. PRIVACY AND DATA PROCESSING: Your privacy is important to us. Our Privacy Policy, which is incorporated by reference into these Terms, details how we collect, use, store, and protect your personal information in compliance with the Data Privacy Act of 2012 (R.A. 10173). By using our services, you acknowledge that you have read and understood our Privacy Policy.
We will obtain your consent separately for different processing activities. Agreeing to these Terms and Conditions does not automatically constitute consent for us to use your personal data for marketing purposes. We will seek your specific and informed consent before sending you marketing communications or sharing your data with non-essential third parties.
20. GENERAL LEGAL PROVISIONS AND ENFORCEABILITY: These Terms and Conditions constitute the complete, entire, and exclusive agreement between you and Buwan Tarot regarding your use of our services and supersede all prior agreements, communications, representations, or understandings between the parties. If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving the original intent. Our failure to enforce any right, provision, or term contained herein does not constitute a waiver of such right or provision and does not prevent us from enforcing it in the future. You may not assign, transfer, or delegate any of your rights or obligations under these Terms to any third party without our prior written consent. We may freely assign our rights and obligations under these Terms without restriction or notice.
21. SURVIVAL OF TERMS AND CONTINUING OBLIGATIONS: The following provisions shall survive termination or expiration of these Terms and continue to bind the parties: liability limitations and damage exclusions, intellectual property rights and ownership, dispute resolution and arbitration clauses, governing law and jurisdiction provisions, user responsibility acknowledgments, and any obligations that by their nature should survive termination. Outstanding payment obligations, legal responsibilities, and intellectual property protections remain in effect indefinitely regardless of account status or service termination.
22. CONTACT INFORMATION AND LEGAL COMMUNICATIONS: For questions regarding these Terms and Conditions, legal matters, disputes, or formal communications, contact us at [email protected] with the subject line "Legal Matter - Terms and Conditions." All legal notices, communications, and formal correspondence must be sent in writing to this email address and will be considered received when we send email confirmation of receipt. We may communicate with you through your registered email address, platform notifications, or postal mail to your registered address for important account, legal, or service-related matters.
23. FINAL ACKNOWLEDGMENT AND BINDING AGREEMENT: By clicking "I Agree," subscribing to our services, creating an account, accessing our platform, or using any aspect of our services, you explicitly acknowledge and confirm that: (1) you have carefully read and fully understood these Terms and Conditions in their entirety; (2) you voluntarily agree to be legally bound by all provisions, clauses, and requirements contained herein; (3) you accept all risks associated with using our entertainment services; (4) you take complete personal responsibility for all decisions, actions, and consequences resulting from your use of our services; (5) you understand that tarot readings are provided for entertainment purposes only and do not constitute professional advice; (6) you agree to the tiered dispute resolution process and exclusive Philippine jurisdiction; (7) you consent to potential business transfers that may include your personal data and account information, subject to your rights as described herein; (8) you possess the legal capacity and authority to enter into binding contractual agreements; (9) you will seek appropriate professional consultation for medical, legal, or financial matters; and (10) you acknowledge that violation of these Terms may result in immediate account termination and legal action.
IF YOU DO NOT AGREE WITH ANY PROVISION, CLAUSE, OR REQUIREMENT CONTAINED IN THESE TERMS AND CONDITIONS, YOU ARE EXPRESSLY PROHIBITED FROM USING OUR SERVICES AND MUST IMMEDIATELY DISCONTINUE ALL ACCESS TO OUR PLATFORM.
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