Frequently Asked Questions

Tarot is a deck of 78 beautifully illustrated cards that serve as mirrors to our inner wisdom. The deck divides into the Major Arcana (22 cards representing life's major themes and lessons) and the Minor Arcana (56 cards organized in four suits—Pentacles, Swords, Wands, and Cups—that reflect everyday experiences).

People connect with tarot in different ways. Some see it as predictive, others as probability-based, and many as a guide for self-reflection. What matters most is finding the approach that resonates with your personal journey!

A truly gifted reader brings together several qualities. At Buwan, we believe the foundation starts with being a compassionate listener, demonstrating patience, and approaching each reading with kindness and respect.

Beyond knowing card meanings (both upright and reversed), exceptional readers understand when to apply traditional interpretations and when to follow their intuitive guidance. They create a safe space without resorting to fear tactics or trying to sell unnecessary "curse removals" or other services.

Most importantly—trust your instincts when choosing a reader. That inner knowing rarely steers you wrong!

We deeply respect all spiritual paths at Buwan. We recognize that different traditions have varying perspectives on divination practices like tarot.

Some view tarot as a form of spiritual connection—a way to communicate with angels, ancestors, or the divine. Others may feel it conflicts with their religious teachings. What matters most is your personal comfort level. We're here to support your journey in whatever way feels right for you.

We've made paying simple and secure with several options:

• Major credit cards (Visa, Mastercard, American Express) through Paypal
• PayPal

Every transaction is processed through PayPal's secure payment gateway with full PCI DSS compliance and encryption. We never store your payment information on our servers.

We'll miss your presence in our community, but we respect your journey wherever it leads. To cancel:

1. Log into your PayPal account
2. Navigate to Settings
3. Find your Buwan Tarot subscription
4. Click "Cancel"

You can also contact us directly and we'll help you cancel. We'll continue sending positive energy your way! 💫

While we can't offer refunds for completed readings, your satisfaction matters deeply to us. If something doesn't feel right about your experience, we want to hear about it.

Please reach out to us at [email protected] with any concerns—we're committed to making things right and ensuring you have the best possible experience with our service.

Yes! Ask away—there's no artificial limit on your questions. The only practical consideration is how quickly we can thoughtfully process them while maintaining quality.

If we receive multiple complex questions that might benefit from separate readings, we'll gently let you know. Our priority is always providing thoughtful, comprehensive guidance rather than rushed responses.

We actually encourage you to continue the conversation in your existing thread! Think of it like chatting with a trusted advisor—keeping the conversation flowing makes it easier for both you and your gabay to maintain context.

This creates a more meaningful connection and helps your gabay track your journey. Save new requests for entirely different topics like switching from career questions to relationship guidance.

While we'd love to help with everything, we respectfully don't provide readings on legal or medical matters. Our gabays aren't legal or medical professionals, and tarot should never replace advice from qualified doctors or lawyers.

We're happy to focus on the many other areas where we can provide valuable insights!

To ensure you receive readings specifically attuned to your energy and to protect your privacy, we don't allow account sharing. Each reading is personalized to the account holder's unique energy signature, and sharing would compromise both accuracy and confidentiality.

After joining, you'll land on your dashboard with a friendly "Start New Reading" prompt. We encourage you to take a few moments to complete your profile—this helps your gabay connect with your unique energy!

The more thoughtfully you fill out your profile, the deeper connection your gabay can form with you. This isn't just formality—it's the foundation for more accurate, personalized readings that truly speak to your situation.

Here are some tips for amazing readings:

• Be specific with your questions - instead of "What's my future?" try "What should I consider about my career change?"
• Share context that feels comfortable - the more your gabay understands, the more personalized your guidance
• Stay open-minded - sometimes the cards reveal things we didn't expect
• Trust the process - our gabays are here to support you with compassion and wisdom